orders
All orders
must be submitted in writing. A purchase order or a bon quote signed and dated by the purchaser, can be used.
prices
Prices are
Net or List and are all FOB point of origin. Point of origin will be designated
on the written confirmation of the order. Prices do not include shipping
charges, storage, local delivery, uncrating, installation, packing, crating
charges, or sales tax. Quoted prices are valid for 30 days unless other
arrangements are made in writing. Prices are subject to change without notice.
terms
A 50%
deposit is required for all orders, except for in-stock or fabric orders. For
these orders payment in full is required. The balance is due in full upon
completion, 7 days prior to estimated shipping date. Balances remaining unpaid
after 30days from the date of invoice are considered delinquent and subject to
a combined interest and service charge. Bounced checks are subject to $30.00
surcharge.
confirmation
All orders
are final upon written confirmation and supersede all prior oral or written
statements. A 25% service charge will be incurred for any standard line item
canceled after production begins and only with prior written approval from bon. Custom orders cannot be cancelled
after production begins. All orders are subject to availability. Shipping dates
on any quotation or acknowledgement are estimates only.
change in
order
Changes in
any order are subject to prior written approval by bon. Changes may increase cost and cause delay in shipping.
lead time
Lead times
are from the following: Receipt of 50%
deposit. Finish specification or
approval of finish sample or drawings.
shipping
Shipments
are released at FOB point of origin to the purchaser’s carrier in good
condition. Title and all risk of damage or loss are transferred to the
purchaser at that moment. bon will
not assume any responsibility for loading, transit, or storage. Purchaser must
provide the exact details of shipping arrangements on their written order. If
no carrier is designated bon will use its best judgment in selecting a “best
way” carrier on behalf of the purchaser, with no liability for such carrier.
All orders
must be picked up within 30 days from invoicing. bon is unable to store any merchandise past the 30 days. If for any
reason you are unable to receive or pick up your merchandise within this period
of time, you will be charged 3% of the total value of the items being stored
each month. Moreover, bon will not
be responsible for ANY minor or major damage done to your items stored past the
30 days period.
returns
No returns
will be accepted without prior written authorization. Authorized returns must
be shipped in accordance with shipping instructions provided by bon. Unauthorized returned merchandise
will not be accepted and will be returned to the shipper freight collect. Any
returned merchandise-requiring repair maybe subject to additional charges. bon is not responsible for freight
charges for returned merchandise.
product
design
bon reserves the rights to change,
modify, or improve designs, specifications and details without prior written
notice. All measurements, wood finishes, wood stains, and fabric colors, etc
may have slight variations from bon
showroom samples or displays. This inherently is part of custom materials and
furniture manufacturing. Please be advised bon
is not liable for these variances.
liability
bon shall have no liability for any
damage or injury resulting from any use of furnishings other than for their
intended use, and in all events bon
should be limited to the cost of the furnishing.
additional
notes
bon is not liable for any delays or
inability to deliver any merchandise ordered when such a delay or inability is
due to labor disputes, war, riot, and other acts of God, or any other cause
beyond our control.
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